Privacy Policy

Who Is Responsible for Your Personal Data?

For the processing described in this policy, the operator of SolveAnagrams acts as the data controller where applicable.

Controller: Muzammal Amin Website: https://solveanagrams.co.uk/ Contact: https://solveanagrams.co.uk/contact/

The website is operated from Italy and is intentionally designed for a UK audience. Depending on the processing involved and where a visitor is located, EU and/or UK data-protection rules may apply.

What Personal Data Do We Collect?

The information collected depends on how you use the site.

Information You Send Through the Contact Form

If you contact SolveAnagrams, we may receive:

• your name, if provided
• your email address
• the reason for your enquiry
• the page or tool you are referring to
• the contents of your message
• any other information you choose to provide

Please do not include sensitive personal information unless it is genuinely necessary for your request.

Technical and Security Information

Like most websites, the hosting, security or server infrastructure may process technical information needed to deliver and protect the site.

This can include information such as:

• IP address
• browser type
• device or operating-system information
• request time
• requested URL
• error or security-event information

The exact logs available depend on the site’s hosting and security configuration.

Anagram Searches

The custom SolveAnagrams tools are designed so that, after the required data files have loaded, the core matching logic runs in your browser.

The solver code does not need to send each set of letters to a paid third-party word-solving API to generate the results.

This does not mean that using the website is completely anonymous. Normal web requests, hosting logs, security systems and any other website services described in this policy may still process technical information.

Why We Process Personal Data

Where applicable, personal data may be processed for the following purposes.

To Respond to You

If you contact us, we use the information you provide to read, investigate and respond to your enquiry.

To Operate and Secure the Website

Technical information may be processed to:

• deliver pages and data files
• diagnose errors
• prevent abuse
• investigate security incidents
• maintain website availability

To Comply with Legal Obligations

Information may be retained or disclosed where reasonably necessary to comply with applicable law, a lawful request or the establishment, exercise or defence of legal claims.

With Your Consent

Where consent is required for non-essential cookies, analytics, advertising or similar technologies, those technologies should be used only in accordance with the choices offered through the site’s consent mechanism.

Legal Bases for Processing

Depending on the activity and applicable law, the legal basis may include:

Legitimate Interests

We may rely on legitimate interests for activities such as:

• maintaining website security
• preventing abuse
• diagnosing technical problems
• responding to ordinary enquiries
• improving the reliability of the website

These interests should be balanced against the rights and freedoms of the people whose data is processed.

Consent

Consent is used where required for optional cookies or similar technologies and may also be used for other optional processing where appropriate.

You may withdraw consent through the available consent controls or by contacting us where applicable.

Legal Obligation

Processing may be necessary where the law requires us to retain, use or disclose particular information.

Cookies and Similar Technologies

The custom anagram-solving code itself does not require cookies in order to compare the letters you enter with the hosted word data.

The wider WordPress website, hosting, security tools, consent manager or other services may use cookies or similar technologies.

Where non-essential cookies or similar technologies are used and consent is required, they should not be activated until you have been given an appropriate choice.

The site’s consent interface, where present, should provide the most current information about optional technologies actually enabled on the website.

If advertising or analytics services are introduced or materially changed, this Privacy Policy and the site’s consent information should be reviewed and updated.

Contact Forms and Service Providers

Website hosting, email delivery, form processing, security, backup or similar providers may process personal data on behalf of SolveAnagrams where needed to provide their services.

The specific providers can change as the technical setup of the website develops.

Service providers should receive only the information reasonably necessary for their role and should be subject to appropriate contractual and legal protections where required.

International Data Transfers

Some website or infrastructure providers may process data in countries outside the country in which you are located.

Where data-protection law requires safeguards for an international transfer, appropriate legal mechanisms should be used.

The exact transfer position depends on the providers enabled on the website at the relevant time.

How Long Do We Keep Personal Data?

We keep personal data only for as long as it is reasonably needed for the purpose for which it was collected, including security, record-keeping and legal requirements.

As an operating policy:

• routine contact correspondence should normally be deleted or anonymised within 24 months after the enquiry is closed, unless there is a reason to keep it longer
• technical and security logs should be kept only for the period reasonably required by the hosting or security purpose
• information needed for a legal claim or legal obligation may be retained for longer where necessary

Retention periods may be shortened where the information is no longer needed.

Your Data-Protection Rights

Depending on the law that applies to the processing, you may have rights including:

• the right to be informed about how your data is used
• the right to access your personal data
• the right to correct inaccurate or incomplete data
• the right to request erasure in applicable circumstances
• the right to restrict processing in applicable circumstances
• the right to object to certain processing
• the right to data portability where applicable
• the right to withdraw consent where processing is based on consent

These rights are not absolute in every situation.

To make a request, use the Contact page and select or state that your message is a privacy request.

We may need reasonable information to confirm your identity before fulfilling a request.

Complaints

If you believe your personal data has been handled unlawfully, you can contact us first so that we can investigate.

You may also have the right to complain to a data-protection supervisory authority.

Because SolveAnagrams is operated from Italy, the Italian data-protection authority may be relevant:

Garante per la protezione dei dati personali https://www.garanteprivacy.it/

UK users may also find guidance and complaint information from the:

Information Commissioner’s Office (ICO) https://ico.org.uk/

Your right to contact an appropriate supervisory authority is not affected by contacting us first.

Children

SolveAnagrams is a general word and puzzle utility and is not designed to collect personal data from children.

If you believe a child has submitted personal information that should be removed, contact us through the Contact page.

External Links

SolveAnagrams may link to third-party websites for sources or further information.

Those websites operate under their own privacy practices. This Privacy Policy does not control how an external website processes personal data after you leave SolveAnagrams.

Security

Reasonable technical and organisational measures should be used to protect personal data against unauthorised access, loss, misuse or disclosure.

No internet service can guarantee absolute security.

Changes to This Privacy Policy

This policy may be updated when:

• website functionality changes
• new service providers are introduced
• analytics or advertising is added or changed
• legal requirements change
• data-handling practices change

The updated date at the top of this page should be changed when a material revision is published.

Contact

For questions about this Privacy Policy or to exercise an applicable data-protection right, use:

Contact SolveAnagrams

For information about how the tools themselves process letter searches, see How Our Anagram Solver Works.